Privacy Policy

TemplatesDesk is operated by Halo Enterprises Limited ("TemplatesDesk", "we", "us"). This policy explains what personal information we collect when you use this website, why we collect it, and how it's handled.

1. Information we collect

We keep this to the minimum needed to sell and deliver digital templates:

• Order information — the email address you provide at checkout, used to send your receipt and download link.
• Payment information — payments are processed by Flutterwave, our third-party payment provider. We do not see or store your full card number, expiry date, or CVV; that information goes directly to Flutterwave.
• Preferences — your selected display currency, stored locally in your browser (see our Cookie Policy) so you don't have to reselect it on every page.
• Technical information — standard web server logs (IP address, browser type, pages visited) generated automatically by hosting and analytics infrastructure.

2. How we use your information

• To process your order and deliver the template(s) you purchased.
• To send order confirmations, receipts, and respond to support requests.
• To detect and prevent fraud or abuse of the checkout process.
• To understand overall site usage and improve the templates and categories we offer.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third parties we share data with

Flutterwave processes all payments on our behalf and handles the associated financial data under its own privacy policy. We may also use standard web infrastructure providers (hosting, font delivery via Google Fonts) that process limited technical data as part of loading the site.

4. Data retention

We keep order records (email address, purchase, amount, currency) for as long as reasonably necessary for accounting, tax, and dispute-resolution purposes, after which they are deleted or anonymised.

5. Your rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it, subject to any legal obligation we have to keep order records. To make a request, contact us using the details on our Contact Us page.

6. Children's privacy

TemplatesDesk is intended for business and personal use by adults. We do not knowingly collect personal information from children.

7. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

8. Contact

Questions about this policy can be sent via our Contact Us page or to the address below.